A Beginner’s Guide to 3D Copywriting

AvatarHow to put your company name in lights. . .

It’s easy for any business to forget its customers and clients have lives outside work. But your target audiences don’t operate in just two dimensions, so neither must you. 

For solid gold copywriting success, you’ll need an all-round, ”3D” picture of what your audiences like reading, watching, and listening. (And that probably includes blockbusters like Avatar!) 

Are you ready to meet your public?  

Award-winning copywriter Chas Bayfield, the chap behind high-profile campaigns for Tango and Bird’s Eye, has this advice for wannabe writers: 

“Go where the people are, eat in McDonald’s, read trashy magazines, sit in Starbucks a lot, watch the world, travel on buses, go by coach, not first class, and just realise that the people you need to talk to live in the real world themselves and not in some little media bubble.” 

(From Brilliant Copywriting by R.Horberry.) 

Follow Chas’ lead, and remember to: 

  • Identify how your customers like to communicate (e.g. online? offline?)
  • Use language they are comfortable with
  • Tailor your copy accordingly

Above all, be interesting!  

Sorry to say, but nobody’s waiting for your business to get in touch. People don’t sit around thinking “Please, someone send me another brochure! Or press release! Or sales email!” 

Copywriting Top Gun Howard Gossage explains: 

“The real fact of the matter is that nobody reads ads. People read what interests them. Sometimes it’s an ad.” 

He’s right, isn’t he? Even if you’re writing for business audiences, your readers are still people. So the more interested you are in their wants and needs, the more interested they’ll be in you. After all, that’s what persuasive copywriting is all about! 

Here’s how to do it 

  • Address your readers directly – put the emphasis on “you”
  • Adopt a friendly, approachable tone if possible
  • Credit your readers with some intelligence
  • Use appropriate topical references/ examples to liven things up

So what have we learned? 

Well, if you want your copywriting to break all box office records, you’ve got to think in 3D. Get out in the world, learn about your audiences, and give them something they’d happily pay for. 

Now if you’ll excuse me, I’m off to catch a movie (all in the name of research, obviously!).

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Kiss Kiss, Buy Buy. . .

Kiss Kiss“We’re not selling cosmetics – we’re selling hope”  (Charles Revson, founder of Revlon). 

Beauty billionaire Charles Revson may seem an unlikely copywriting hero. But follow his benefits-led sales approach and your copy will soon be kissing with confidence. . . 

What do your customers really want? 

To identify what your customers really want from your business, focus on customer benefits, not product features. Marketing hot shot Theodore Levitt summed it up nicely: 

“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole.” 

Example: Look ten years younger in just 28 days! 

Remember that effective copywriting is all about the reader, not the writer. Want an example? Imagine you’re trying to sell a new brand of anti-wrinkle cream. This fab product: 

  • Contains new Factor X micro-repair formula
  • Makes users look ten years younger in 28 days

The first point is a feature, the second a benefit. Which do you think is the stronger sales message? 

Emotions sell, facts tell 

Benefits are usually emotion-based (“look younger”). Features are usually more rational (the scientific-sounding “micro-repair formula”). Always lead with emotional benefits, and use features to rationalise your buyers’ decisions. 

So if you’re writing about the new anti-wrinkle cream, you’d probably say something like: 

“Want to look ten years younger in just 28 days?  Well now you can – thanks to our new, exclusive Factor X micro-repair formula. . .” 

Because you’re worth it 

To recap, for successful copywriting: 

  • Identify what your customers want
  • State your benefits clearly
  • Emotion is more persuasive than logic
  • For maximum effect, support emotional messages with rationalising information

(Now, where can I get my hands on that anti-wrinkle cream?)

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Help! Where Do I Get Decent Creative Ideas From?

Mad Men AdvertPicture the scene. You need a copywriting idea (and quickly). Maybe it’s an advert, a press release or a web page. The deadline’s looming, but your mind – and your computer screen - is blank. What are you going to do? 

Don’t panic. There’s a fab little book could save your sanity. Written by James Webb Young, it’s called “A Technique for Producing Ideas”

First published in 1965,  “A Technique. . .” has helped countless copywriters write successful business copy. (In fact, it’s so fly that even the great Bill Bernbach wrote an introduction.) 

Your technique for producing ideas 

“A Technique. . .” is only 48 pages long. But in true copywriter style, let’s boil it down to four stages. . . 

1) Do your research 

This is the biggie. You’ve simply got to put the hours in. Study your product, your target audiences and your competitors. The more you know about your product, the easier it’ll be to sell it. 

Keep updated on news and pop culture too – clever topical references can instantly lift copy (and make your organisation sound personable). 

Copywriter and Mad Men-inspiration David Ogilvy was the research daddy. Ogilvy spent three weeks researching Rolls-Royce cars before discovering that: 

“At sixty miles an hour the loudest noise in this new Rolls-Royce comes from the electric clock”. 

This became one of the most famous advertising slogans ever, and helped launched Ogilvy’s stellar, multi-million pound career. So although research can be a grind, remember it’s worth it! 

2) Leave it to stew 

Finished your research? Written up your notes? Well done.  Now sit back, switch off and let your subconscious do the rest. You’ll be surprised when inspiration strikes. . . 

3) Write it down 

If you’ve done enough research the writing process should be pretty straightforward. Get typing! 

4) Be your own harshest critic 

Take your copy and shine a harsh, bright light on it. (You can even adopt a Cold War accent if you like.) 

Do your key messages come across in an engaging, informed and effective way? Does your copy soar or bore? Remove anything that’s dull, predictable or clichéd, and polish the rest until it shines. The result? Creative copy that will knock your readers’ socks off. 

Here’s to you Mr Webb Young!

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How Can Sixty-Five Million Readers Be Wrong?

Catcher in the RyeSad to say, but American author JD Salinger died yesterday. He’s best known for “The Catcher in the Rye”, a novel about a teenager – Holden Caulfield – that seemed to speak for, and to, young people everywhere. It’s so far sold an estimated sixty-five million copies.

But what can this teach us about good copywriting? Well, quite a lot. Salinger’s narrator spoke to his audience directly, engagingly and in their own language. Above all, he sounded genuine- and hated anything “phony”.

Like millions of others readers, I felt a connection with Holden. He was honest, open and seemed to understand my own problems. And because of this, I trusted him. (Do you see where we’re going here? I thought so.)

Making your copy sound convincing – some tips

Writing convincingly about any topic involves lots of research. Find out as much as you can about your potential readers. Build up a detailed mental picture of their behaviour, problems and aspirations. Use language they’re comfortable with, and cut out all that “phony” marketing jargon.

Do this, and you’ll instantly start building genuine trust with your target audiences - both in you, and in whatever it is you’re selling.

Speak to your readers (not at them!)

Like Salinger, try and address your reader directly. Although you probably want to reach lots of people, don’t write for a group, but for one person. Imagine she is right in front of you. Be clear and concise, but don’t patronize. Make her sit up and listen, but don’t shout, and never preach. (She’ll just stop listening.)

Here’s how Salinger did it

“The Catcher in the Rye” hooks you from the very first sentence:

“If you really want to hear about it, the first thing you’ll probably want to know is where I was born, and what my lousy childhood was like, and how my parents were occupied and all before they had me.”

Good, isn’t it? It certainly makes you want to read on. Keep this approach in mind when you’re writing copy and you won’t go far wrong.

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Give Your Online Copy a 60 Minute Make-Over

PinkapadesWith everybody talking detox diets and fab new fashions, isn’t it time your website freshened up for 2010? Here’s how a “new you” can turn heads and win business – and all in under an hour. . .

Why first impressions count

Grab your website visitors’ attention quickly or they’ll disappear (and may never come back.) Received wisdom says you’ve got about three seconds to hook new leads, so you need to look sharp.

Be honest. Does your web content quickly and effectively deliver what your visitors are looking for? Is there a clear call-to-action on every page? Remember, good copywriting is all about the reader, not the writer. . .

Straighten up and fly right

Strip out any nasty typos, clunky formatting or dodgy links. They’re the copy equivalent of bad breath or dirty shoes. And who’s going to trust a business that can’t even be bothered to proofread its own website?

Short-term pain, long-term gain

There’s nothing worse than stale copy for making your website look old beyond its years. Make sure blogs, news and media sections are up-to-date. And be brutal. If it sounds boring, it probably is- so get deleting!

Keep young and beautiful . . .

Follow these tips and you’ll be well on the way to: a) attracting more traffic to your site; and b) converting more of your traffic into leads or sales. But being glamorous is never easy- so keep up the good work, and no slacking!

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How to Sell (Without Selling)

Mad MenWriting  a blog entry is good fun, but can be slightly daunting too . What should you write? And how should you write it?

This got me thinking. There are lots of different ways to write copy, but I prefer copy that talks to people. Rather than shouts at them. (After all, who likes being shouted at?)

Smooth(y) operators

Warm, engaging copy has a long tradition of successfully selling all kinds of products and services. From Bill Bernbach back in the 1960s, through to today’s fantastic innocent drinks campaigns  this approach wins out every time. (Bill’s work is so cool it even pops up in Mad Men.)

Why talking works wonders

When you’re writing copy, try and start a conversation with your readers. If you want to be interesting, you’ve got to be interested.  What does your reader like, want and need? Don’t lecture, listen. And leave them space to make their own minds up. (Trust me, they’ll appreciate it.)

Think of good business copy as selling, but without the flashy smile and the big gold watch. It’s a lot more effective too.

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What exactly is copywriting?

Paul Rand copywriting“Copywriting is salesmanship in print” (John E. Kennedy).

As definitions go, this one is hard to beat. Always remember that copywriting, like any type of salesmanship, is all about persuasion. So everything that doesn’t help persuade your readers to do something you want has to go. That means excess words, sloppy grammar and, most of all, anything boring!

Some examples of copywriting

Copywriting refers to any text – “copy” - written for a commercial purpose. This can include everything from adverts, websites and brochures, to sales letters, annual reports and even speeches.

Have a think. What bits of copywriting really stick in your mind? Maybe it’s those cool innocent drinks labels, or Nike’s famous “Just Do It” slogan. Phrases like “The Lynx effect” and “Every little helps” form the basis for long-running, multi-million pound campaigns. Everyone likes a nice picture, but it’s these copy gems that make the sales figures sparkle.

Famous copywriters you can learn from

Wildly succesful copywriters include David Ogilvy, Bill Bernbach and Leo Burnett.  (That’s not forgetting David Abbott , who did those ace Economist ads.) These influential chaps helped their clients shift millions of products ranging from VW Beetles to pints of Guinness. (And if you ever watch Mad Men, you’ll know the true stars are the copywriters Don Draper and Peggy Olsun.)

Why words work

What all the best copywriters share is a genuine interest in people, language and selling. Above all they know that in business, words work. Language makes an unbeatable emotional connection with people. Keep your copy fresh, interesting, and reader-focused and you can sell more of virtually anything.

And guess what? People love reading. JK Rowling’s final Harry Potter book has already sold over 400 million copies. Give your readers what they like and you’ll leave them wanting more – even after seven volumes in this case!

Are you ready to boost your sales?

Improve your copywriting and your business sales can only go up. But that’s not to say it’s easy. Grabbing anyone’s attention is hard enough, let alone converting that attention into a sale or genuine lead. But it’s not impossible either. Stick around and learn how to turn your copywriting into a sales machine. . .

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What Are the Different Types of Copywriting Services?

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